1. Introduction
Welcome to Updrive AI! These Terms of Use ("Terms") govern your access to and use of our platform, services, and products provided by Updrive AI, including all content, features, and functionalities available through our website or app. By using, accessing, or registering for our platform, you agree to comply with and be legally bound by these Terms. These Terms also apply to any associated services, products, or tools we provide that enhance or support our platform.
If you disagree with any part of these Terms or do not wish to be bound by them, you must immediately cease using our platform. By continuing to use our platform, you acknowledge that you are legally authorized to enter into these Terms and that you are responsible for adhering to all applicable laws, regulations, and industry standards governing your use.
2. Use of Services
At Updrive AI, we provide a suite of advanced tools and services designed to help businesses seamlessly connect with top-tier talent, especially in the domains of revenue operations. Our platform is focused on assisting organizations in building high-performing teams for roles within marketing, sales, customer success, and revenue technology.
These services include everything from talent acquisition to specialized platform features that support optimal decision-making for growing revenue teams. You are permitted to use the platform and its features solely for lawful business purposes. This includes but is not limited to the following: seeking and connecting with qualified candidates, creating or managing talent pipelines, and utilizing market intelligence data for strategic decision-making.
Unauthorized access, misuse, or abuse of the platform, such as using our services to transmit harmful or unlawful content, may result in the suspension or termination of your account, in addition to legal action if deemed necessary. We reserve the right to monitor all user activities on the platform and take action when any activities are deemed a violation of these Terms.
3. Account Registration
To access specific features or services on our platform, you must first create an account. This requires providing accurate, truthful, and complete information during registration, including but not limited to your name, business details, and contact information. By registering, you agree to provide us with up-to-date information and to maintain the accuracy of this data throughout your use of our platform.
Your account is personal to you and should not be shared with unauthorized individuals. You are solely responsible for maintaining the security and confidentiality of your account credentials, including your username and password. Additionally, you are fully responsible for all activities that occur under your account, regardless of whether or not you authorized the use.
If you believe that your account security has been compromised or that your credentials have been misused, you must promptly notify us and take steps to reset your login credentials. Updrive AI cannot be held responsible for any loss or damage arising from unauthorized access to your account due to your failure to secure your login information.
4. Privacy and Data Collection
At Updrive AI, your privacy is of paramount importance to us. Our Privacy Policy provides detailed information on how we collect, use, store, and protect your personal data. By using our platform, you explicitly consent to the collection, processing, and sharing of your data in accordance with this policy.
We collect personal and business information that is necessary for providing our services, such as your name, contact details, and any other relevant data that allows us to connect you with potential candidates or clients. Additionally, we may gather technical information, including IP addresses, device data, and activity logs, for the purpose of improving platform performance and security.
It is important that you provide accurate, complete, and up-to-date information during registration. Incomplete or false data may result in suboptimal performance of our services and could limit your access to certain features. We encourage you to review our Privacy Policy regularly, as it may be updated to comply with new laws, regulations, or business practices.
We are committed to safeguarding your information and have implemented reasonable administrative, physical, and technical safeguards to protect your personal data. However, you acknowledge that no method of transmission or storage is 100% secure, and we cannot guarantee the complete security of your data.
5. User Obligations
As a user of the Updrive AI platform, you are expected to act responsibly and ethically. By agreeing to these Terms, you undertake to adhere to the following obligations:
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Compliance with Laws: You agree not to violate any applicable laws, rules, or regulations when using our platform. This includes, but is not limited to, privacy laws, intellectual property rights, and industry-specific regulations.
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Fraud Prevention: You must not engage in fraudulent activities or misrepresent your identity in any form, including submitting false or misleading information during registration or transactions.
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Security Integrity: You must not interfere with the platform’s security measures or attempt unauthorized access to our systems, networks, or databases. This includes activities like hacking, bypassing security features, or using our platform to perform unauthorized data collection.
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Malware and Harmful Code: You are prohibited from using the platform to distribute viruses, malware, or any other malicious code that could harm our systems, networks, or users.
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Intellectual Property: You may not copy, reverse-engineer, modify, or distribute any content, software, or intellectual property belonging to Updrive AI without proper authorization. This includes using our content or services for purposes outside the agreed scope of use.
Failure to adhere to these obligations may result in account suspension, termination, and legal action as deemed necessary.
6. Subscription and Fees
Updrive AI provides various subscription-based services that allow users access to premium features, tools, and support. When you subscribe to our services, you agree to pay the fees associated with your subscription plan. These fees may be charged on a recurring basis (monthly, quarterly, or annually), depending on the terms of your subscription.
You are responsible for providing accurate billing information and for ensuring that your payment method remains up-to-date. All subscription fees must be paid in full by the due date specified in your billing cycle. If your payment method is declined, we may temporarily suspend or restrict your access to the platform until payment is successfully processed.
We reserve the right to modify our subscription fees and billing practices at our discretion. Any changes to fees will be communicated to you in advance via email or platform notifications. You will be given the option to accept or decline any new fees before they are applied.
Refunds for canceled subscriptions may be provided at our discretion, depending on the circumstances and the terms of your agreement. For specific questions related to billing or subscription management, please refer to the support section on our platform or contact customer service.
7. Termination
Updrive AI reserves the absolute right to suspend or terminate your access to the platform at any time, with or without notice, if you breach any part of these Terms or for any reason deemed appropriate by us. This may include, but is not limited to, misuse, unethical activity, fraud, or violation of intellectual property rights.
In cases of termination, all your rights to use our platform will be immediately revoked. You will be required to stop using the platform and all related materials. We may also take further action to ensure compliance with our Terms. Termination of your access does not affect any prior obligations or liabilities that you may have incurred before the termination. You are responsible for backing up your data prior to termination, as we may not store it beyond the termination process.
8. Intellectual Property
Updrive AI retains exclusive ownership over all intellectual property associated with the platform, services, and materials, including, but not limited to, logos, trademarks, design elements, software, and any proprietary content. All rights, title, and interest in and to the platform’s content are owned by Updrive AI or its licensors, and no ownership rights are transferred to you upon using our platform.
By accepting these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the platform solely for personal or business-related purposes, in strict accordance with these Terms. This license does not permit you to copy, distribute, modify, reverse-engineer, or exploit the platform’s content or intellectual property in any way that is not expressly authorized by Updrive AI. Unauthorized use of any of Updrive AI’s intellectual property is strictly prohibited.
Any feedback, suggestions, or ideas that you provide to us regarding the platform or services will remain the sole property of Updrive AI, and we may use them without any obligation to compensate you or notify you. You agree to cooperate with us in protecting our intellectual property rights if necessary.
9. Limitation of Liability
Updrive AI’s liability, including any liability arising from your use or inability to use the platform, will be limited to the fullest extent permissible by applicable law. We do not accept responsibility for any direct, indirect, special, or consequential damages that may result from your use or inability to use the platform. This includes, but is not limited to, any loss of profits, data, or revenue, as well as business interruption.
We are also not liable for any damages caused by third-party content, services, or external links accessed through the platform. While we make every effort to ensure that the platform is secure and functional, we cannot guarantee uninterrupted service or the absence of errors, bugs, or security vulnerabilities. Any reliance you place on the platform’s content or services is at your own risk.
In no event will Updrive AI be liable for any losses or damages exceeding the total amount you have paid for access to the platform within the last 12 months prior to the occurrence of the event leading to the claim. This limitation of liability applies regardless of the legal theory under which the claim is brought, whether in contract, tort, or otherwise.
10. Indemnification
By agreeing to these Terms, you commit to indemnify, defend, and hold harmless Updrive AI, its affiliates, employees, officers, directors, agents, partners, and contractors from and against any and all claims, actions, losses, damages, liabilities, and expenses, including legal fees and costs, arising from your use of the platform, any violation of these Terms, or any infringement of third-party rights or intellectual property. This indemnification obligation applies whether the claims arise from negligence, breach of contract, or any other legal theory.
This means that if any third-party legal action, claim, or investigation arises due to your use of the platform or your non-compliance with these Terms, you will bear the responsibility for defending and covering all associated costs, including any judgments or settlements. Additionally, you agree to cooperate fully in the defense of such claims and to provide necessary information as reasonably requested by Updrive AI.
11. Governing Law
These Terms of Use, and any disputes arising from them, will be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. By using the platform, you consent to the exclusive jurisdiction and venue of the courts located in the United Kingdom, meaning any legal action or proceeding related to the Terms or the platform will be conducted in the relevant courts within the UK.
This means that any claims or disputes related to these Terms or the services provided by Updrive AI must be resolved through the legal framework of the United Kingdom, and you agree that any lawsuits or legal proceedings will be held in UK-based courts. You acknowledge that, by using the platform, you are voluntarily submitting to the jurisdiction and venue of the UK legal system.
12. Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the platform, you agree to attempt to resolve the matter through informal negotiations in good faith. This process includes, but is not limited to, direct communication with Updrive AI to seek an amicable resolution. Both parties will make a reasonable effort to resolve the issue in a way that avoids the need for formal legal action.
If informal negotiations fail to resolve the issue within a reasonable time, you agree that the dispute may be submitted to formal mediation or, if necessary, arbitration, at Updrive AI’s discretion. The mediation or arbitration process will be conducted in accordance with the applicable laws and regulations, and the venue for such proceedings will be determined in accordance with the applicable jurisdiction.
You agree that any legal claims or disputes will be resolved individually, and not as part of a class action, representative action, or consolidated claims. Both you and Updrive AI waive any rights to a jury trial or to participate in class actions. This ensures that each dispute is addressed on a case-by-case basis, with no collective claims.
13. Force Majeure
Updrive AI cannot be held accountable for any failure or delay in the performance of our obligations under these Terms if such failure or delay results from events beyond our reasonable control. These events, often referred to as "force majeure," include, but are not limited to, natural disasters such as earthquakes, floods, or wildfires, as well as pandemics, wars, acts of terrorism, civil disturbances, governmental actions, changes in law, and labor strikes. The force majeure clause extends to events like the failure of public utilities or telecommunications systems, which may disrupt our ability to deliver services. In these instances, Updrive AI will make reasonable efforts to resume normal operations as soon as possible once the triggering event has subsided. It is understood and agreed that, during the period of disruption, we are excused from performance, and no liability for damages will be claimed by you for the delay or non-performance. This clause helps ensure that our obligations are considered in light of external circumstances beyond our control, ensuring that such events do not result in penalties or liabilities for either party.
14. Updates to the Terms
Updrive AI retains the right to modify, amend, or revise these Terms of Use at any time in response to changes in legislation, our service offerings, or our operational needs. When we make modifications, these changes will be clearly reflected on this page, with a corresponding revision date. We strongly encourage all users to regularly review the Terms to stay up to date with any alterations that may impact their use of our platform. Continuing to use our platform after any changes to these Terms will be considered as your acknowledgment and acceptance of the new Terms. In the event of significant or material changes, we will make reasonable efforts to notify you via email or through notifications on the platform. However, the responsibility ultimately lies with the user to stay informed about any updates. These changes help ensure that our Terms remain aligned with the law and the evolving nature of our services, offering a transparent framework for users to understand the terms under which they use our platform.
15. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be considered severed from these Terms, while the remaining provisions shall continue in full force and effect. This clause ensures that if a particular provision of the agreement is invalidated, the rest of the Terms remain intact and enforceable. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving the original intent and purpose as closely as possible. This provision helps maintain the integrity of the agreement as a whole, ensuring that users are still bound by the valid portions of the Terms even in the event that some clauses are determined to be legally unenforceable. It provides a safeguard to both parties, ensuring that the Terms remain robust and functional, even in situations where specific parts may need to be adjusted.
16. Privacy and Security
At Updrive AI, we take the privacy and security of your personal information extremely seriously. We are fully committed to safeguarding your data and ensuring it is treated with the highest level of respect and security. We understand that in today’s digital world, data protection is not just a legal obligation but a critical trust between us and our users.
Our platform is designed with your privacy in mind. We are fully compliant with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the United Kingdom and other relevant privacy regulations, to ensure your data is handled securely and with care.
When you use our platform, you trust us with your personal data, and we strive to honor that trust by implementing robust security measures. We collect personal data only when necessary, such as when you register for an account, subscribe to our services, or interact with our platform. This information may include contact details, payment information, and any other data required to provide our services. We use this data exclusively for the purposes of delivering, improving, and optimizing your experience on the platform.
We also understand the importance of confidentiality and limit access to your data to only those authorized to handle it. Our platform utilizes industry-standard encryption protocols to protect sensitive information, such as financial details or passwords, both during transmission and while stored in our systems. This is to ensure that your personal information remains secure at all times.
In addition to encryption, we have implemented various security measures designed to protect against unauthorized access, hacking, or data breaches. These measures include firewalls, intrusion detection systems, and regular security audits. However, it is important to note that while we take every precaution to protect your information, no method of data transmission over the internet is completely secure. As such, while we strive to provide the most secure environment possible, we cannot guarantee absolute security of your data.
By using our platform, you acknowledge the inherent risks associated with transmitting data over the internet, including the potential for unauthorized third parties to gain access despite our best efforts to safeguard your information. You agree that you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
To help you better understand how we handle your personal data and to provide transparency about our data protection practices, we have created a detailed Privacy Policy. This policy outlines the types of data we collect, how it is used, and the measures we take to protect it. It also explains your rights regarding your personal data, including how you can access, correct, or request the deletion of your information. We encourage you to read our Privacy Policy thoroughly to better understand how we manage and secure your data.
17. Third-Party Services
While using Updrive AI’s platform, you may come across links to third-party websites, applications, or services that are not operated or controlled by us. These third-party services may offer complementary or additional features to our platform, but they operate independently from us and are not covered by our Terms of Use or Privacy Policy.
We do not endorse, guarantee, or take responsibility for the content, accuracy, or security practices of any third-party services. As a user of these services, you assume responsibility for reviewing and agreeing to their terms of use and privacy policies. Updrive AI does not have control over the collection, storage, or use of your data by third-party platforms. Therefore, any information you provide to a third-party service is governed by that service’s privacy policy and terms, not ours.
We encourage you to exercise caution and carefully read the privacy policies and terms of any third-party service or site you access through our platform. This is especially important when providing personal information or making transactions on third-party websites. While we take steps to ensure that the third-party links we provide are trustworthy, we cannot be held responsible for your interactions with third-party sites or services.
In some cases, third-party integrations may be used to enhance the functionality of our platform. If you use a third-party service through our platform, you understand that Updrive AI is not responsible for any transactions, communications, or agreements made directly with these third parties. Additionally, Updrive AI does not guarantee the continued availability or reliability of third-party services. Should you encounter any issues or concerns with a third-party service, we encourage you to contact the service provider directly for resolution.
18. Platform Availability
At Updrive AI, we aim to provide uninterrupted access to our platform 24/7 to ensure our users can consistently benefit from our services. However, there may be instances where the platform is temporarily unavailable due to scheduled maintenance, updates, or unforeseen technical issues. While we make every effort to minimize downtime and ensure a seamless experience, we cannot guarantee continuous, uninterrupted access at all times. Periodic maintenance and technical adjustments are essential to improving platform performance and adding new features. If any such interruptions occur, we will strive to notify users in advance, where possible, and restore services promptly. We understand that any period of unavailability may cause inconvenience or disrupt your activities, but Updrive AI will not be held responsible for any losses or damages resulting from such downtime. We appreciate your understanding and patience during these necessary events, as they are vital for ensuring the long-term stability and enhancement of our platform.
19. Termination of Service
Updrive AI reserves the right to suspend or terminate your access to the platform and associated services at our sole discretion if we believe you have violated any of the Terms of Use. Such violations may include, but are not limited to, misuse of the platform, failure to comply with applicable laws, or engaging in fraudulent activities. In the event of account suspension or termination, you will be notified promptly, and your access to the platform will be revoked. We may also provide you with the opportunity to resolve the issue before taking further action, depending on the nature and severity of the violation.
Termination may occur without prior notice if we deem the breach to be serious or harmful to the platform or other users. If your account is terminated, any remaining obligations or liabilities you may have to Updrive AI will still apply.
As a user, you also have the right to terminate your account at any time by notifying us through the provided contact channels. Upon termination, you agree to cease all use of the platform and may request the deletion of your personal data in accordance with our Privacy Policy. After account termination, we may retain certain data to comply with legal obligations or for legitimate business purposes.
20. Entire Agreement
These Terms of Use, along with any additional legal notices, agreements, or terms provided by Updrive AI, constitute the entire agreement between you and Updrive AI concerning your use of our platform and services. This agreement supersedes any prior or contemporaneous agreements, communications, or understandings between you and Updrive AI.
In the event of any conflict between these Terms and other agreements that you may have entered into with Updrive AI, the provisions of these Terms will govern unless expressly stated otherwise in the conflicting agreement. It is important to note that the rights and obligations detailed within these Terms are enforceable against both you, as the user, and Updrive AI. Any amendments to these Terms will be clearly communicated to you, and it is your responsibility to review them regularly.
If any provision within these Terms is deemed to be invalid, unenforceable, or otherwise inapplicable by a court of competent jurisdiction, the remaining provisions of the Terms will continue in full force and effect. The invalid provision will be modified as necessary to make it enforceable, while still reflecting the original intent of the provision. This ensures that even if certain provisions are struck down, the overall agreement remains intact and enforceable.